Purpose:
The purpose of this policy is to define the use of the Dyersburg State Community College (DSCC) telephone system.
Scope:
This policy applies to all faculty, staff and students, including part-time and temporary employees.
Policy:
The primary phone numbers for the Dyersburg campus, the Jimmy Naifeh Center and the Gibson County Center are answered by an automated attendant. If a caller chooses, the call will be transferred to an employee during the regular business hours of 8:00 a.m. to 4:30 p.m. Monday through Friday. The automated attendant menu is reviewed at least annually by the Vice President for Technology.
The telephone system provides direct inward dial capability. This allows for calls to be received by any extension at all times. If a call is not answered by a person, the extension may be answered by voice mail. All employees are encouraged to set up their extension to be answered by voice mail.
Long distance calls can be made directly from any office phone. Long distance calls by faculty and staff should be for college business only. A four digit accounting code is required for making a long distance call and is entered at the end of the long distance number. The monthly long distance phone bill should be reviewed by the administrative head. Students are not permitted to use the college telephone system for long distance calls.
Emergency phones have been placed in the corridors of each building and in classrooms. These telephones are limited to making calls to campus extensions and to 911.
Compliance:
Employees found to have abused their long distance calling privilege may be subject to disciplinary action, up to and including termination of employment or suspension, and will be required to reimburse the college for non-business calls.
Definitions:
Accounting code: a four digit code identifying the department making a long distance call. This code is used by the Business Office to charge the call to the appropriate FOAP.
FOAP: stands for fund, organization, account and program in the Banner ERP system. It is used for budgeting purposes.
Revision History:
Policy created January, 1995. Policy revised January, 2013; approved by Administrative Council on 02/22/13.